Transrelation, located at Sankelmarksgade 15, 2.tv., in the city of Copenhagen and with tax identification number DK-28243863, provides translation, interpreting and language training services. In conformity with the EU General Data Protection Regulation (2016/679) and in our capacity as data controllers, we will proceed to outline how we collect, use, protect and process the personal data of users of our website.

Definition of personal data

◉ Personal data means any information relating to an identified or identifiable natural person, through which his or her identity may be directly or indirectly determined.

◉ Sensitive personal data means information that reveals the racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or data relating to the sex life and/or sexual orientation of an individual.

Collection of data

We collect personal data when contact is established with the possible client through the website (contact form) and by email. In the course of our translation activity, we indirectly collect the data contained in the documents that we process for translation or for the preparation of interpreting tasks.

Nature of the data

On the contact form, you are asked to enter your name, email address and a brief description of your enquiry, in order that we may send you our quotation for the services requested. There is also an option of attaching the document that requires translation, since this makes it easier to prepare the quotation. When the potential client or client sends us the translation or interpreting enquiry by email, the nature of the data included is the same as that described for the data contained in the contact form. Finally, the documents sent to Transrelation to be translated, or as preparatory material for interpreting, may contain sensitive personal data.

How we use this information

The personal data sent through the contact form or by email is used exclusively to process the enquiry made by the user. In the case of sensitive data contained in the documents for translation or interpreting, this data is used exclusively to complete this task, namely the task of translation/proofreading or interpreting, in the event that the task is confirmed. Otherwise, this data will be deleted immediately.

How we protect personal data

Our website has an SSL certificate which encrypts all the data that travels from your computer to the server.

We continuously make an evaluation of possible risks and we update the protection and security measures implemented as required.

Storage and deletion

We only store personal data for the time required to fulfil the purposes for which it was collected, as described above (processing of order, translation/interpreting/correction and billing), and in accordance with applicable legislation.

Your rights

As a data subject, you have the following rights with respect to the data that is stored:

1. Right of access: the right to learn how the existing data has been collected, processed and stored and for what purpose.

2. Right to correction: the right to have erroneous or incomplete data corrected.

3. Right to deletion: the right to have your data permanently deleted.

4. Right to restrict or object to processing: the right to block or suppress processing of your personal data.

You can exercise any of the aforementioned rights by writing to info@transrelation.dk

Disclosure to third parties

We do not sell, trade or otherwise transfer your personal data to third parties, with the exception of the person responsible for hosting and maintaining our website, and our collaborators (proofreaders and other translators and interpreters), to whom we transfer the data that they need in order to perform the task that you have entrusted to Transrelation. This data will be treated with absolute confidentiality.

A cookie is a file containing information that the server of this website sends to the computer/smartphone/tablet of whoever accesses the page. It stores and retrieves information about the browsing history from that device. www.transrelation.dk uses different types of cookies (technical, analytical and social) solely in order to improve user browsing on the website and not for advertising or similar purposes. www.transrelation.dk does not collect any personal data through the use of cookies. All cookies, except one used by the Google Analytics statistics system, are temporary and disappear at the end of the session.

On its website, www.transrelation.dk uses the cookies specified in the following table:

• - Technical cookies are necessary or appropriate for providing certain services. If these cookies are deactivated, you will not be able to receive the contents of the website correctly.
• - Analytical cookies are for statistical monitoring and analysis of overall user behaviour. If these cookies are deactivated, the website will continue to operate, but it is worth remembering that the information captured by these cookies on the use of our website and its content enables us to improve our services.
• - Cookies of external social networks are used to enable visitors to interact with the content of various social platforms (Facebook, YouTube, Twitter, LinkedIn, Addthis, etc.). They are generated only for the users of these social networks. The conditions of use of these cookies and the information they gather are governed by the privacy policy of the relevant social platform.

Users may choose which cookies they wish to operate on this website at any time by

configuring their browser; for example:

• Chrome
• Explorer
• Firefox
• Safari

There are third party tools, available online, that enable users to detect the cookies on each website they visit and to manage their deactivation.